Job Description

Overview

Essential Job Functions:

• Manage day-to-day hotel and hotel related operations and personnel.
• Develop and maintain cost center budgets; control labor costs, allocate funds, and authorize expenditures.
• Maintain records of expenses, inventories and control of supplies.
• Address and resolve guest inquiries, comments, suggestions and concerns.
• Responsible for monitoring and ensuring employee productivity and performance.
• Responsible for employees being properly trained.
• Manage contracted services and vendors.
• Create and update Standard Operating Procedures.
• Maintain and enforce compliance of OSHA and company safety standards.
• Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
• Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.

Other Job Functions

• Manage and supervise assigned hotel related operations and functions.
• Perform miscellaneous duties as assigned.

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